Sun, December 04, 2022

a. Regarding Life Certficate of migrated Pensioners from Banks/DPDOs.       b. Important information to SPARSH Migrated Pensioners.       c. Feedback on SPARSH during SPARSH Outreach.       d. Instructions for pensioners migrated to SPARSH for annual life certificate.       e. Important Notice:- Pensioner Migrated on SPARSH       f. List of Pensioners whose Identification is Due on SPARSH, as on 17.10.2022.      

 

Pensioner Feedback Status


Online Grievance Module for defence pensioners has become operative since 17 Oct 2017. Various steps have been taken to improve the system. Further to make it more user - friendly, a feedback system to monitor satisfaction level as well as quality of disposal has also been implemented; through which a feedback call goes to the complainant. The current status of Pensioner's feedback is as under



Status of Feedback Taken from Pensioners



Total Feedback call made Complainant is satisfied
Complainant is not satisfied Call not attended
124
10
114
0

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